The Route Builder is where you plan and organize deliveries into efficient routes. This guide covers how to create routes, add orders, and prepare for dispatch.
Accessing Route Builder
Go to Route Builder in the sidebar. You'll see:
- Available Orders panel (left) - Orders ready for routing
- Route List panel (right) - Your routes
Creating a New Route
- Click Create Route button
- Enter route details:
- Name - e.g., "North Dublin AM Route"
- Planned Date - Delivery date
- Warehouse - Starting location
- Vehicle (optional) - Assign now or later
- Driver (optional) - Assign now or later
- Click Create
Adding Orders to Routes
Drag and Drop
- Find orders in the Available Orders panel
- Drag an order to a route
- Drop it in the route panel
Multi-Select
- Check boxes next to multiple orders
- Click Add to Route
- Select the target route
Quick Add
- Open an order
- Click Add to Route
- Select or create a route
Filtering Available Orders
Use filters to find orders:
- Date - Scheduled delivery date
- Customer - Specific customer
- Priority - Urgent orders first
- Status - Usually CONFIRMED orders
Search by order number or customer name.
Route Order Optimization
Arrange stops in the best sequence:
Manual Reordering
- Drag stops up/down in the route
- First stop = first delivery after warehouse
Auto-Optimize (Professional+ plan)
- Click Optimize Route
- Review suggested order
- Accept or adjust
Route Details Panel
Click a route to see:
- Summary - Stop count, estimated time, distance
- Stops - Ordered list of deliveries
- Map - Visual route preview
- Capacity - Weight/volume usage
Route Actions
Assign Driver
- Open route details
- Click Assign Driver
- Select available driver
- Confirm assignment
Assign Vehicle
- Open route details
- Click Assign Vehicle
- Select from fleet
- Confirm
Update Status
Move route through stages:
- PLANNING - Still building
- READY - Complete and assigned
- IN_PROGRESS - Driver has started
- COMPLETED - All deliveries done
Tips for Effective Routing
- Group by area - Keep nearby deliveries together
- Consider time windows - Route urgent deliveries early
- Check capacity - Don't overload vehicles
- Review before dispatch - Verify driver assignments
- Use the map view - Visualize the route path
Troubleshooting
Order not appearing?
- Check order status (must be CONFIRMED)
- Verify scheduled date matches filter
- Ensure warehouse matches
Can't add to route?
- Route may be full (capacity)
- Order may already be assigned
- Dates might not match
Route seems inefficient?
- Use auto-optimize feature
- Consider time windows
- Check for outlier addresses